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Christopher Chan

School of Human Resource Management

Associate Professor
Undergraduate Program Director, July 2012-July 2015
Honorary Research Fellow, Faculty of Law and Business, Australian Catholic University
 
Office: 122 Atkinson
Phone: 416-736-2100 Ext: 30593
Emailcristoph@yorku.ca
 
  • Overview
  • Publications
  • Teaching
  • Full Profile

Dr Christopher Chan teaches and researches in the human resource management area. Chris earned his PhD in Commerce (Management) from Murdoch University in Australia. He has taught organizational behavior, human resource management, international human resource management, international management, strategic management, cross-cultural management, Asian business, business research methods, entrepreneurship, and introduction to management in Australia and Singapore. Before joining York University, Chris was a faculty member at the Australian National University (in Canberra, 2003-2006) and Murdoch University (in Perth, 1999-2002). Chris was an honorary research fellow at the University of Notre Dame Australia in 2003. He is currently an honorary research fellow at the Faculty of Law and Business, Australian Catholic University. He also set up and ran a marketing and management research consultancy from 1999 to 2003. He has published in the areas of organizational learning, cross-cultural management, health care management, and work-life balance. Chris is well-versed in using SPSS and AMOS for various statistical modeling. His current research focus on: (1) the interfaces between religious ethics and business/HR practices, and (2) work-family conflict and work enrichment among social workers in Australia and India.

   Area of Specialization

Human Resource Management



Degrees

PhD, Murdoch University
MBus, University of Notre Dame Australia
BCom, Murdoch University, Australia

Appointments

Faculty of Graduate Studies


Research Interests

Human Resources , Management , Interfaces between religious ethics and business practices

All Publications

Book Chapters

Shantz, A., Schoenberg, J. and Chan, C. (2014) . Relevance of Employee Engagement Across Cultures from the Perspective of HR Professional Associations. In Truss, C., Delbridge, R., Alfes, K., Shantz, A. and Soane, E. (Eds.) , Employee Engagement in Theory and Practice., New York, NY: Routledge, pp. 253-272.

Journal Articles

Kalliath, P., Kalliath, T. and Chan, C. (in press) . Work-Family Conflict and Family-Work Conflict as Predictors of Psychological Strain: Does Social Support Matter? British Journal of Social Work,

Duff, A. J., Podolsky, M., Biron, M. and Chan, C. (in press) . The Interactive Effect of Team and Manager Absence on Employee Absence: A Multi-Level Field Study. Journal of Occupational and Organizational Psychology,

Duff, A. J. and Chan, C. (2014) . Investigating Suicide as a Career Response. Career Development International, 19(1), 4-26.

Chan, C. & Scott-Ladd, B. (2014) . The Judas Within: A Look at the Sexual Abuse Crisis in the Catholic Church. Ethics & Behavior, 24 (4), 326-339.

Lim, C.H., Chavan, M. and Chan, C. (2014) . "Culture" – The Elephant in the Room in Structured Behavioral Selection Interviews.International Journal of Intercultural Relations, 42, 1-24.

Goh, S. C., Chan, C. and Kuziemsky, C. (2013) . The Impact of Teamwork and Organizational Learning on Patient Safety Culture and Employee Job Outcome: A Conceptual Framework. International Journal of Health Care Quality Assurance, 26(5), 420-432.

Ananthram, S., Nankervis, A. and Chan, C. (2013) . Strategic Human Asset Management: Evidence from North America. Personnel Review, 42 (3), 281-299.

Ananthram, S. and Chan, C. (2013) . Challenges and Strategies for Global Human Resource Executives: A Canadian and U.S. Perspective. European Management Journal, 31 (3), 223-233.

Bassett, M. L., Ramsey, W. and Chan, C. C. A. (2012) . Improving the Selection and Appointment of Medical Personnel. International Journal of Health Care Quality Assurance , 25 (5), 442-452.

Duff, A. J., Tahbaz, A. and Chan, C. (2012) . The Interactive Effect of Cultural Intelligence and Openness on Task Performance. Research and Practice in Human Resource Management (Special Issue), 20 (1), 1-12.

Chan, C. C. A., McBey, K. and Scott-Ladd, B. (2011) . Ethical Leadership in Modern Employment Relationships: Lessons from St. Benedict. Journal of Business Ethics, 100 (2), 221-228.

Lim, L. L. K., Chan, C. C. A. and Dallimore, P. (2010) . Perceptions of Human Capital Measures: From Corporate Executives and Investors. Journal of Business and Psychology, 25 (4), 673-688.

Scott-Ladd, B. and Chan, C. C. A. (2008) . Using Action Research to Teach Students to Manage Team Learning and Improve Teamwork Satisfaction. Active Learning in Higher Education, 9 (3), 231-248.

Chew, J. and Chan, C. C. A. (2008) . Human Resource Practices, Organizational Commitment and Intention to Stay. International Journal of Manpower , 29 (6), 503-522.

Chan, C. C. A., Monroe, G. S., Ng, J. and Tan, R. C. W. (2008) . Effects of Employee Support on Junior Accountants' Job Attitudes and Intention to Quit. Australian Accounting Review, 18 (2), 149-160.

Wang, X. and Chan, C. C. A. (2006) . The Multiplier Effect of Training Investment in China. International Journal of Management, 23 (2), 234-242.

Lim, L. L. K., Laosirihongthong, T. and Chan, C. C. A. (2006) . Learning Organization: The Case of a Thai Manufacturing Organization. Journal of Applied Business Research, 22 (2), 49-60.

Chan, C. C. A., Monroe, G. M., Ng, J. and Tan, R. C. W. (2006) . The Conflict Management Styles of Accountants: An Empirical Study in Australia. International Journal of Management, 23 (2), 289-295.

Lim, C. H., Winter, R. and Chan, C. C. A. (2006) . Cross-Cultural Interviewing in the Hiring Process: Challenges and Strategies. Career Development Quarterly, 54 (3), 265-268.

Chan, C. C. A., McBey, K, Bassett, M., O’Donnell, M. and Winter, R. (2004) . Nursing Crisis: Retention Strategies for Hospital Administrators. Research and Practice in Human Resource Management, 12 (2), 31-56.

Chan, C. C. A. and Scott-Ladd, B. (2004) . Organizational Learning: Some Considerations for Human Resource Practitioners. Asia Pacific Journal of Human Resources, 42 (3), 336-347.

Scott-Ladd, B. and Chan, C. C. A. (2004) . Emotional Intelligence and Participation in Decision-Making: Strategies for Promoting Organizational Learning and Change. Strategic Change, 13 (2), 95-105.

Lim, L. L. K. and Chan, C. C. A. (2004) . The Development and Application of an Organizational Learning Matrix. International Journal of Management, 21 (1), 100-107.

Chan, C. C. A. (2003) . Individual, Team and Organizational Learning in an Australian Hospital Learning in Health and Social Care, 2 (4) 223-235.

Chan, C. C. A., Pearson, C. A. L. and Entrekin, L. (2003) . Examining the Effects of Internal and External Team Learning on Team Performance.Team Performance Management, 9 (7), 174-181.

Chan, C. C. A., Entrekin, L. and Anderson, C. (2003) . Psychometric Assessment of the Perception of Service Quality. Research and Practice in Human Resource Management, 11 (1), 65-74.

Chan, C. C. A., Lim, L. L. K. and Keasberry, S. K. (2003) . Examining the Linkages between Team Learning Behaviors and Team Performance. The Learning Organization, 10 (4), 228-236.

Chan, C. C. A. (2002) . Work Goals of Bruneian Managers: A Comparison Across Gender, Age Groups, Educational Levels and Managerial Levels. Asia Pacific Journal of Human Resources, 40 (3), 363-373.

Chan, C. C. A. and Pearson, C. A. L. (2002) . A Comparison of Managerial Work Goals across Brunei, Malaysia and Singapore. Journal of Management Development, 21 (7), 545-556.

Chan, C. C. A. (2001) . Implications of Organizational Learning for Nursing Managers from the Cultural, Interpersonal and Systems Thinking Perspectives. Nursing Inquiry, 8 (3), 196-199.

Pearson, C. A. L. and Chan, C. C. A. (2001) . Managerial Roles and Practices: A Brunei Case Study. International Journal of Management, 18 (3), 330-336.

Chan, C. C. A. (2001) . Cultivating a Learning Culture in South East Asian Organizations. Management Development Journal of Singapore, 10 (1), 25-34.

Duffy, C. and Chan, C. C. A. (2001) . Pressures and Stress in a West Australian Hospital. Personnel Review, 30 (2), 227-239.

Conference Papers

Kalliath, T., Kalliath, P. and Chan, C. (2015) . Work-Family Conflict, Family Satisfaction and Employee Wellbeing: A Comparative Study of Australian and Indian Social Workers. The 14th European Congress of Psychology, July 7-10, Milan, Italy.

Kalliath, T., Kalliath, P. and Chan, C. (2014) . Psychological Strain as a Mediator of Work-Family Conflict and Wellbeing: A Study of Indian Social Workers. 28th International Congress of Applied Psychology, July 8-13, Paris, France.

Duff, A., Chan, C., Deutsch Salomon, & Budworth, M. (2014) . Compromising innovative behaviour with work shame. Academy of Management Proceedings, August, Philadelphia.

Kalliath, T., Kalliath, P., Thachil, G., and Chan, C. (2013) . The Path to Wellbeing: The Role of Work-Family Conflict, Family-Work Conflict and Psychological Strain. XXXIV International Conference on Psychology, July, London, UK.

Duff, A. J. and Chan, C. (2012) . Taking a Sickie for the Team: Team and Manager Influences of Employee Absence. Proceedings for the 2012 ASAC Conference, St. John's, Newfoundland and Labrador, Canada.

Chan, C. C. A., Monroe, G., Ng, J. and Tan, R. C. W. (2007) . Effects of Employee Support on Organizational Commitment, Job Involvement and Junior Accountants’ Intention to Quit. Nineteenth Asia Pacific Conference on International Accounting Issues, November 11-14, Kuala Lumpur, Malaysia.

Gayatri, G., Chan, C., Mort, G. M. S. and Hume, M. (2006) . Islamic Value Influences on Service Quality Measurement. Frontiers in Service Conference, Brisbane, Australia.

Gayatri, G., Chan, C., Mort, G. M. S. and Hume, M. (2005) . Understanding Service Quality from the Islamic Consumer Perspective. Australian and New Zealand Marketing Association Conference, Perth, Australia.

Chan, C. C. A. and Bassett, M. L. (2004) . Applying Knowledge Management in Nursing Administration. Hawaiian International Conference on Business, June 21-24, Waikiki, Hawaii.

Scott-Ladd, B. and Chan, C. C. A. (2003) . Emotional Intelligence and Participation in Decision Making – Sound Strategies for Promoting Organizational Learning. 1st International Conference on Contemporary Management, September 1-2, Adelaide, Australia.

Lim, L. L. K. and Chan, C. C. A. (2003) . Knowledge Management and Organizational Learning: Implications for Competitive Advantage. The 12th International Conference of Management of Technology, May 13-15, Nancy, France.

Anderson, C. and Chan, C. C. A. (2001) . Organizational Learning and Service Quality: An Empirical Investigation. Australasian Association for Quality in Health Care, June 5-6, Melbourne, Australia.

Upcoming Courses

TermCourse NumberSectionTitleType 
Winter 2015 AP/HRM4470 3.0  International Human Resources Management LECT Course Website 
Winter 2015 AP/HRM4480 3.0  Cross Cultural Management LECT Course Website 


Dr Christopher Chan teaches and researches in the human resource management area. Chris earned his PhD in Commerce (Management) from Murdoch University in Australia. He has taught organizational behavior, human resource management, international human resource management, international management, strategic management, cross-cultural management, Asian business, business research methods, entrepreneurship, and introduction to management in Australia and Singapore. Before joining York University, Chris was a faculty member at the Australian National University (in Canberra, 2003-2006) and Murdoch University (in Perth, 1999-2002). Chris was an honorary research fellow at the University of Notre Dame Australia in 2003. He is currently an honorary research fellow at the Faculty of Law and Business, Australian Catholic University. He also set up and ran a marketing and management research consultancy from 1999 to 2003. He has published in the areas of organizational learning, cross-cultural management, health care management, and work-life balance. Chris is well-versed in using SPSS and AMOS for various statistical modeling. His current research focus on: (1) the interfaces between religious ethics and business/HR practices, and (2) work-family conflict and work enrichment among social workers in Australia and India.

Area of Specialization

Human Resource Management


Degrees

PhD, Murdoch University
MBus, University of Notre Dame Australia
BCom, Murdoch University, Australia

Appointments

Faculty of Graduate Studies


Research Interests:

Human Resources , Management , Interfaces between religious ethics and business practices

All Publications

Book Chapters

Shantz, A., Schoenberg, J. and Chan, C. (2014) . Relevance of Employee Engagement Across Cultures from the Perspective of HR Professional Associations. In Truss, C., Delbridge, R., Alfes, K., Shantz, A. and Soane, E. (Eds.) , Employee Engagement in Theory and Practice., New York, NY: Routledge, pp. 253-272.

Journal Articles

Kalliath, P., Kalliath, T. and Chan, C. (in press) . Work-Family Conflict and Family-Work Conflict as Predictors of Psychological Strain: Does Social Support Matter? British Journal of Social Work,

Duff, A. J., Podolsky, M., Biron, M. and Chan, C. (in press) . The Interactive Effect of Team and Manager Absence on Employee Absence: A Multi-Level Field Study. Journal of Occupational and Organizational Psychology,

Duff, A. J. and Chan, C. (2014) . Investigating Suicide as a Career Response. Career Development International, 19(1), 4-26.

Chan, C. & Scott-Ladd, B. (2014) . The Judas Within: A Look at the Sexual Abuse Crisis in the Catholic Church. Ethics & Behavior, 24 (4), 326-339.

Lim, C.H., Chavan, M. and Chan, C. (2014) . "Culture" – The Elephant in the Room in Structured Behavioral Selection Interviews.International Journal of Intercultural Relations, 42, 1-24.

Goh, S. C., Chan, C. and Kuziemsky, C. (2013) . The Impact of Teamwork and Organizational Learning on Patient Safety Culture and Employee Job Outcome: A Conceptual Framework. International Journal of Health Care Quality Assurance, 26(5), 420-432.

Ananthram, S., Nankervis, A. and Chan, C. (2013) . Strategic Human Asset Management: Evidence from North America. Personnel Review, 42 (3), 281-299.

Ananthram, S. and Chan, C. (2013) . Challenges and Strategies for Global Human Resource Executives: A Canadian and U.S. Perspective. European Management Journal, 31 (3), 223-233.

Bassett, M. L., Ramsey, W. and Chan, C. C. A. (2012) . Improving the Selection and Appointment of Medical Personnel. International Journal of Health Care Quality Assurance , 25 (5), 442-452.

Duff, A. J., Tahbaz, A. and Chan, C. (2012) . The Interactive Effect of Cultural Intelligence and Openness on Task Performance. Research and Practice in Human Resource Management (Special Issue), 20 (1), 1-12.

Chan, C. C. A., McBey, K. and Scott-Ladd, B. (2011) . Ethical Leadership in Modern Employment Relationships: Lessons from St. Benedict. Journal of Business Ethics, 100 (2), 221-228.

Lim, L. L. K., Chan, C. C. A. and Dallimore, P. (2010) . Perceptions of Human Capital Measures: From Corporate Executives and Investors. Journal of Business and Psychology, 25 (4), 673-688.

Scott-Ladd, B. and Chan, C. C. A. (2008) . Using Action Research to Teach Students to Manage Team Learning and Improve Teamwork Satisfaction. Active Learning in Higher Education, 9 (3), 231-248.

Chew, J. and Chan, C. C. A. (2008) . Human Resource Practices, Organizational Commitment and Intention to Stay. International Journal of Manpower , 29 (6), 503-522.

Chan, C. C. A., Monroe, G. S., Ng, J. and Tan, R. C. W. (2008) . Effects of Employee Support on Junior Accountants' Job Attitudes and Intention to Quit. Australian Accounting Review, 18 (2), 149-160.

Wang, X. and Chan, C. C. A. (2006) . The Multiplier Effect of Training Investment in China. International Journal of Management, 23 (2), 234-242.

Lim, L. L. K., Laosirihongthong, T. and Chan, C. C. A. (2006) . Learning Organization: The Case of a Thai Manufacturing Organization. Journal of Applied Business Research, 22 (2), 49-60.

Chan, C. C. A., Monroe, G. M., Ng, J. and Tan, R. C. W. (2006) . The Conflict Management Styles of Accountants: An Empirical Study in Australia. International Journal of Management, 23 (2), 289-295.

Lim, C. H., Winter, R. and Chan, C. C. A. (2006) . Cross-Cultural Interviewing in the Hiring Process: Challenges and Strategies. Career Development Quarterly, 54 (3), 265-268.

Chan, C. C. A., McBey, K, Bassett, M., O’Donnell, M. and Winter, R. (2004) . Nursing Crisis: Retention Strategies for Hospital Administrators. Research and Practice in Human Resource Management, 12 (2), 31-56.

Chan, C. C. A. and Scott-Ladd, B. (2004) . Organizational Learning: Some Considerations for Human Resource Practitioners. Asia Pacific Journal of Human Resources, 42 (3), 336-347.

Scott-Ladd, B. and Chan, C. C. A. (2004) . Emotional Intelligence and Participation in Decision-Making: Strategies for Promoting Organizational Learning and Change. Strategic Change, 13 (2), 95-105.

Lim, L. L. K. and Chan, C. C. A. (2004) . The Development and Application of an Organizational Learning Matrix. International Journal of Management, 21 (1), 100-107.

Chan, C. C. A. (2003) . Individual, Team and Organizational Learning in an Australian Hospital Learning in Health and Social Care, 2 (4) 223-235.

Chan, C. C. A., Pearson, C. A. L. and Entrekin, L. (2003) . Examining the Effects of Internal and External Team Learning on Team Performance.Team Performance Management, 9 (7), 174-181.

Chan, C. C. A., Entrekin, L. and Anderson, C. (2003) . Psychometric Assessment of the Perception of Service Quality. Research and Practice in Human Resource Management, 11 (1), 65-74.

Chan, C. C. A., Lim, L. L. K. and Keasberry, S. K. (2003) . Examining the Linkages between Team Learning Behaviors and Team Performance. The Learning Organization, 10 (4), 228-236.

Chan, C. C. A. (2002) . Work Goals of Bruneian Managers: A Comparison Across Gender, Age Groups, Educational Levels and Managerial Levels. Asia Pacific Journal of Human Resources, 40 (3), 363-373.

Chan, C. C. A. and Pearson, C. A. L. (2002) . A Comparison of Managerial Work Goals across Brunei, Malaysia and Singapore. Journal of Management Development, 21 (7), 545-556.

Chan, C. C. A. (2001) . Implications of Organizational Learning for Nursing Managers from the Cultural, Interpersonal and Systems Thinking Perspectives. Nursing Inquiry, 8 (3), 196-199.

Pearson, C. A. L. and Chan, C. C. A. (2001) . Managerial Roles and Practices: A Brunei Case Study. International Journal of Management, 18 (3), 330-336.

Chan, C. C. A. (2001) . Cultivating a Learning Culture in South East Asian Organizations. Management Development Journal of Singapore, 10 (1), 25-34.

Duffy, C. and Chan, C. C. A. (2001) . Pressures and Stress in a West Australian Hospital. Personnel Review, 30 (2), 227-239.

Conference Papers

Kalliath, T., Kalliath, P. and Chan, C. (2015) . Work-Family Conflict, Family Satisfaction and Employee Wellbeing: A Comparative Study of Australian and Indian Social Workers. The 14th European Congress of Psychology, July 7-10, Milan, Italy.

Kalliath, T., Kalliath, P. and Chan, C. (2014) . Psychological Strain as a Mediator of Work-Family Conflict and Wellbeing: A Study of Indian Social Workers. 28th International Congress of Applied Psychology, July 8-13, Paris, France.

Duff, A., Chan, C., Deutsch Salomon, & Budworth, M. (2014) . Compromising innovative behaviour with work shame. Academy of Management Proceedings, August, Philadelphia.

Kalliath, T., Kalliath, P., Thachil, G., and Chan, C. (2013) . The Path to Wellbeing: The Role of Work-Family Conflict, Family-Work Conflict and Psychological Strain. XXXIV International Conference on Psychology, July, London, UK.

Duff, A. J. and Chan, C. (2012) . Taking a Sickie for the Team: Team and Manager Influences of Employee Absence. Proceedings for the 2012 ASAC Conference, St. John's, Newfoundland and Labrador, Canada.

Chan, C. C. A., Monroe, G., Ng, J. and Tan, R. C. W. (2007) . Effects of Employee Support on Organizational Commitment, Job Involvement and Junior Accountants’ Intention to Quit. Nineteenth Asia Pacific Conference on International Accounting Issues, November 11-14, Kuala Lumpur, Malaysia.

Gayatri, G., Chan, C., Mort, G. M. S. and Hume, M. (2006) . Islamic Value Influences on Service Quality Measurement. Frontiers in Service Conference, Brisbane, Australia.

Gayatri, G., Chan, C., Mort, G. M. S. and Hume, M. (2005) . Understanding Service Quality from the Islamic Consumer Perspective. Australian and New Zealand Marketing Association Conference, Perth, Australia.

Chan, C. C. A. and Bassett, M. L. (2004) . Applying Knowledge Management in Nursing Administration. Hawaiian International Conference on Business, June 21-24, Waikiki, Hawaii.

Scott-Ladd, B. and Chan, C. C. A. (2003) . Emotional Intelligence and Participation in Decision Making – Sound Strategies for Promoting Organizational Learning. 1st International Conference on Contemporary Management, September 1-2, Adelaide, Australia.

Lim, L. L. K. and Chan, C. C. A. (2003) . Knowledge Management and Organizational Learning: Implications for Competitive Advantage. The 12th International Conference of Management of Technology, May 13-15, Nancy, France.

Anderson, C. and Chan, C. C. A. (2001) . Organizational Learning and Service Quality: An Empirical Investigation. Australasian Association for Quality in Health Care, June 5-6, Melbourne, Australia.


Teaching:

Upcoming Courses

TermCourse NumberSectionTitleType 
Winter 2015 AP/HRM4470 3.0  International Human Resources Management LECT Course Website 
Winter 2015 AP/HRM4480 3.0  Cross Cultural Management LECT Course Website