Amanda Shantz

School of Human Resource Management

Assistant Professor

Office: Atkinson College, 123
Phone: (416)736-2100 Ext: 30096
Emailshantza@yorku.ca


Area of Specialization

Human Resource Management and Organizational Behaviour

Degrees

Post Graduate Diploma in Higher Education, Kingston University, Kington Upon Thames, UK
PhD Employment Relations and Human Resource Management, Centre for Industrial Relations and Human Resources, University of Toronto, Canada
MSc Human Resource Management, London School of Economics, UK
BA Honours Sociology, McGill University, Canada
Associated Degree, Florida State University, UK


Research Interests

Human resource management, organizational behaviour

Selected Publications

Shantz, A. & Booth, J.E. (in press) . Service employees and self-verification: The roles of occupational stigma consciousness and core self-evaluations. Human Relations.

Shantz, A., Alfes, K., Truss, C., & Soane, E. (2013) . The role of employee engagement in the relationship between job design and task performance, citizenship and deviant behaviours. International Journal of Human Resource Management, 24(13), 2608-2627.

Shantz, A. D., & Latham, G. P. (2012) . The effect of written self-guidance on transferring the training of IT professionals for a selection interview. Human Resource Management, 51(5), 733-746.

Alfes, K., Shantz, A., & Truss, C. (2012) . The link between perceived HRM practices, performance and wellbeing: The moderating effect of trust in the employer. Human Resource Management Journal, 22(4), 409–427.

Shantz, A. D. & Latham, G. P. (2011) . Subconscious goals: Implications for human resource management. Human Resource Management, 50(2), 1-11.

Shantz, A. D. & Latham, G. P. (2009) . An exploratory field experiment of the effect of conscious and subconscious goals on employee performance. Organizational Behavior and Human Decision Processes, 109, 9-17.

Selected Publications

Shantz, A. & Booth, J.E. (in press) . Service employees and self-verification: The roles of occupational stigma consciousness and core self-evaluations. Human Relations.

Shantz, A., Alfes, K., Truss, C., & Soane, E. (2013) . The role of employee engagement in the relationship between job design and task performance, citizenship and deviant behaviours. International Journal of Human Resource Management, 24(13), 2608-2627.

Shantz, A. D., & Latham, G. P. (2012) . The effect of written self-guidance on transferring the training of IT professionals for a selection interview. Human Resource Management, 51(5), 733-746.

Alfes, K., Shantz, A., & Truss, C. (2012) . The link between perceived HRM practices, performance and wellbeing: The moderating effect of trust in the employer. Human Resource Management Journal, 22(4), 409–427.

Shantz, A. D. & Latham, G. P. (2011) . Subconscious goals: Implications for human resource management. Human Resource Management, 50(2), 1-11.

Shantz, A. D. & Latham, G. P. (2009) . An exploratory field experiment of the effect of conscious and subconscious goals on employee performance. Organizational Behavior and Human Decision Processes, 109, 9-17.

All Publications

Journal Articles

Shantz, A. & Booth, J.E. (in press) . Service employees and self-verification: The roles of occupational stigma consciousness and core self-evaluations. Human Relations.

Soane, E., Shantz, A., Alfes, K., Truss, K., Rees, C., & Gatenby, M. (2013) . The association of meaningfulness, wellbeing and engagement with absenteeism: A moderated mediation model. Human Resource Management, 52(3), 441–456.

Alfes, K., Shantz, A., Truss, K., & Soane, E. (2013) . The link between HR practices and employee engagement and behaviour: A moderated mediation model. International Journal of Human Resource Management, 24(2), 330-351.

Shantz, A., Alfes, K., Truss, C., & Soane, E. (2013) . The role of employee engagement in the relationship between job design and task performance, citizenship and deviant behaviours. International Journal of Human Resource Management, 24(13), 2608-2627.

Shantz, A., Saksida, T., Alfes, K. (2013) . Dedicating time to volunteering: Values, engagement, and commitment to beneficiaries. Applied Psychology: An International Review (early view online)

Truss, C., Shantz, A., Soane, E., Alfes, K., & Delbridge, R. (2013) . Employee engagement, organisational performance and individual wellbeing: Exploring the evidence, developing the theory. International Journal of Human Resource Management, 24(14), 2657-2669.

Shantz, A. D., & Latham, G. P. (2012) . The effect of written self-guidance on transferring the training of IT professionals for a selection interview. Human Resource Management, 51(5), 733-746.

Shantz, A., Alfes, K., & Truss, C. (2012) . Alienation from work: Marxist ideologies and 21st century practice. International Journal of Human Resource Management.

Shantz, A. & Latham, G. P. (2012) . The effect of stereotype threat on the interview performance of women. Advancing Women in Leadership Journal.

Ritz, A., Shantz, A., Alfes, K., & Ashroff, A. (2012) . Who needs leaders most? The interactive effect of leadership and core self-evaluations on commitment to change in the public sector. International Public Management Journal, 15(2), 160-185.

Soane, E., Truss, C., Alfes, K., Shantz, A., Rees, C., & Gatenby, M. (2012) . Development and application of a new measure of employee engagement: The ISA scale. Human Resource Development International. doi: 10.1080/13678868.2012.726542

Truss, C., Alfes, K., Shantz, A., & Rosewarne, A. (2013) . Still in the ghetto? Experiences of secretarial work in the 21st century. Gender, Work and Organization, 20(4), 349-363

Alfes, K., Shantz, A., & Truss, C. (2012) . The link between perceived HRM practices, performance and wellbeing: The moderating effect of trust in the employer. Human Resource Management Journal, 22(4), 409–427.

Shantz, A. D. & Latham, G. P. (2011) . Subconscious goals: Implications for human resource management. Human Resource Management, 50(2), 1-11.

Shantz, A. D., Wright, K., & Latham, G. P. (2011) . Networking with boundary spanners: A quasi-case study on why women are less likely to be offered an engineering role. Equality, Diversity and Inclusion: An International Journal, 30(3), 217-232.

Shantz, A. D. & Institute for Customer Service. (2009) . Listen up! Skills that call centre employees need to be successful, Journal of Call Centre Management.

Shantz, A. D. & Latham, G. P. (2009) . An exploratory field experiment of the effect of conscious and subconscious goals on employee performance. Organizational Behavior and Human Decision Processes, 109, 9-17.

Conference Papers

Jones, D. A., Shantz, A., & Alfes, K. Mediators of Corporate Social Responsibility. Presented at the Academy of Management Conference, August, 2012.

Jones, D. A., Alfes, K., & Shantz, A. Drivers of corporate social responsibility. Presented at the Society for Industrial and Organizational Psychology Conference, April, 2012.

Shantz, A., & Booth, J. Reconciling theories with CSE: A dirty work study. Presented at the Academy of Management Conference, August, 2011.

Shantz, A., Alfes, K., Soane, E., & Truss, C. Alienation at work. Presented at the Academy of Management Conference, August, 2011.

Shantz, A., Alfes, K., Soane, E., & Truss, C. Engagement by design. Presented at the Society for Industrial and Organizational Psychology Annual Conference, April, Chicago, 2011.

Shantz, A. D., Alfes, K. A., Truss, C., & Soane, E. Too much of a good thing? Working mothers, engagement, and burnout. Presented at Gender Work and Organization Conference, Keele University, June, 2010.

Shantz, A. D., Wright, K., Alfes, K., & Truss, K. Gender differences in engagement levels. Presented at Gender Work and Organization Conference, Sheffield, June 2010.

Shantz, A. D., & Latham, G. P. Need for achievement mediates the prime-performance relationship. Presented at the Society for Industrial and Organizational Psychology, New Orleans, April 2009.

Shantz, A. D. Boning up for class. Presented at the European Association of Work and Organizational Psychology, Madrid, May 2009.

Shantz, A. D. Throwing students a bone: A 2-step process for encouraging effective note-taking in university courses. Presented at Canadian Industrial Relations Association, Vancouver, July 2008.

Shantz, A. D., & Latham, G. P. The effect of conscious and subconscious goals on employee performance. Presented at the Society for Industrial and Organizational Psychology (SIOP), San Francisco, April, 2008.

Research Reports

Gourlay, S., Shantz, A. D., Alfes, K. A., & Petrov, G. (2011) . Foci of engagement. Chartered Institute of Personnel Management.

Shantz, A. D. (2009) . Listen up! Skills that call centre employees need to be successful. London: Institute of Customer Service.

Shantz, A. D. (2009) . Managing a multi-generational workforce. London: Institute of Customer Service.

Forthcoming

Area of Specialization

Human Resource Management and Organizational Behaviour

Degrees

Post Graduate Diploma in Higher Education, Kingston University, Kington Upon Thames, UK
PhD Employment Relations and Human Resource Management, Centre for Industrial Relations and Human Resources, University of Toronto, Canada
MSc Human Resource Management, London School of Economics, UK
BA Honours Sociology, McGill University, Canada
Associated Degree, Florida State University, UK

Research Interests:

Human resource management, organizational behaviour

All Publications

Journal Articles

Shantz, A. & Booth, J.E. (in press) . Service employees and self-verification: The roles of occupational stigma consciousness and core self-evaluations. Human Relations.

Soane, E., Shantz, A., Alfes, K., Truss, K., Rees, C., & Gatenby, M. (2013) . The association of meaningfulness, wellbeing and engagement with absenteeism: A moderated mediation model. Human Resource Management, 52(3), 441–456.

Alfes, K., Shantz, A., Truss, K., & Soane, E. (2013) . The link between HR practices and employee engagement and behaviour: A moderated mediation model. International Journal of Human Resource Management, 24(2), 330-351.

Shantz, A., Alfes, K., Truss, C., & Soane, E. (2013) . The role of employee engagement in the relationship between job design and task performance, citizenship and deviant behaviours. International Journal of Human Resource Management, 24(13), 2608-2627.

Shantz, A., Saksida, T., Alfes, K. (2013) . Dedicating time to volunteering: Values, engagement, and commitment to beneficiaries. Applied Psychology: An International Review (early view online)

Truss, C., Shantz, A., Soane, E., Alfes, K., & Delbridge, R. (2013) . Employee engagement, organisational performance and individual wellbeing: Exploring the evidence, developing the theory. International Journal of Human Resource Management, 24(14), 2657-2669.

Shantz, A. D., & Latham, G. P. (2012) . The effect of written self-guidance on transferring the training of IT professionals for a selection interview. Human Resource Management, 51(5), 733-746.

Shantz, A., Alfes, K., & Truss, C. (2012) . Alienation from work: Marxist ideologies and 21st century practice. International Journal of Human Resource Management.

Shantz, A. & Latham, G. P. (2012) . The effect of stereotype threat on the interview performance of women. Advancing Women in Leadership Journal.

Ritz, A., Shantz, A., Alfes, K., & Ashroff, A. (2012) . Who needs leaders most? The interactive effect of leadership and core self-evaluations on commitment to change in the public sector. International Public Management Journal, 15(2), 160-185.

Soane, E., Truss, C., Alfes, K., Shantz, A., Rees, C., & Gatenby, M. (2012) . Development and application of a new measure of employee engagement: The ISA scale. Human Resource Development International. doi: 10.1080/13678868.2012.726542

Truss, C., Alfes, K., Shantz, A., & Rosewarne, A. (2013) . Still in the ghetto? Experiences of secretarial work in the 21st century. Gender, Work and Organization, 20(4), 349-363

Alfes, K., Shantz, A., & Truss, C. (2012) . The link between perceived HRM practices, performance and wellbeing: The moderating effect of trust in the employer. Human Resource Management Journal, 22(4), 409–427.

Shantz, A. D. & Latham, G. P. (2011) . Subconscious goals: Implications for human resource management. Human Resource Management, 50(2), 1-11.

Shantz, A. D., Wright, K., & Latham, G. P. (2011) . Networking with boundary spanners: A quasi-case study on why women are less likely to be offered an engineering role. Equality, Diversity and Inclusion: An International Journal, 30(3), 217-232.

Shantz, A. D. & Institute for Customer Service. (2009) . Listen up! Skills that call centre employees need to be successful, Journal of Call Centre Management.

Shantz, A. D. & Latham, G. P. (2009) . An exploratory field experiment of the effect of conscious and subconscious goals on employee performance. Organizational Behavior and Human Decision Processes, 109, 9-17.

Conference Papers

Jones, D. A., Shantz, A., & Alfes, K. Mediators of Corporate Social Responsibility. Presented at the Academy of Management Conference, August, 2012.

Jones, D. A., Alfes, K., & Shantz, A. Drivers of corporate social responsibility. Presented at the Society for Industrial and Organizational Psychology Conference, April, 2012.

Shantz, A., & Booth, J. Reconciling theories with CSE: A dirty work study. Presented at the Academy of Management Conference, August, 2011.

Shantz, A., Alfes, K., Soane, E., & Truss, C. Alienation at work. Presented at the Academy of Management Conference, August, 2011.

Shantz, A., Alfes, K., Soane, E., & Truss, C. Engagement by design. Presented at the Society for Industrial and Organizational Psychology Annual Conference, April, Chicago, 2011.

Shantz, A. D., Alfes, K. A., Truss, C., & Soane, E. Too much of a good thing? Working mothers, engagement, and burnout. Presented at Gender Work and Organization Conference, Keele University, June, 2010.

Shantz, A. D., Wright, K., Alfes, K., & Truss, K. Gender differences in engagement levels. Presented at Gender Work and Organization Conference, Sheffield, June 2010.

Shantz, A. D., & Latham, G. P. Need for achievement mediates the prime-performance relationship. Presented at the Society for Industrial and Organizational Psychology, New Orleans, April 2009.

Shantz, A. D. Boning up for class. Presented at the European Association of Work and Organizational Psychology, Madrid, May 2009.

Shantz, A. D. Throwing students a bone: A 2-step process for encouraging effective note-taking in university courses. Presented at Canadian Industrial Relations Association, Vancouver, July 2008.

Shantz, A. D., & Latham, G. P. The effect of conscious and subconscious goals on employee performance. Presented at the Society for Industrial and Organizational Psychology (SIOP), San Francisco, April, 2008.

Research Reports

Gourlay, S., Shantz, A. D., Alfes, K. A., & Petrov, G. (2011) . Foci of engagement. Chartered Institute of Personnel Management.

Shantz, A. D. (2009) . Listen up! Skills that call centre employees need to be successful. London: Institute of Customer Service.

Shantz, A. D. (2009) . Managing a multi-generational workforce. London: Institute of Customer Service.

Forthcoming